Every building has a different goal and different needs. Whether building owners are looking to improve client comfort, obtain Energy Star or Well Building Certification, or see two times the return on their investment, Boland will turn their short and long-term goals into a phased action plan with a service agreement.
Boland’s approach to service agreements takes into consideration clients’ business goals. The first step is to work with building owners to set building goals that will impact their business model. Next, Boland will set a baseline by utilizing the building’s data sources to make recommendations to meet and exceed those goals.
Boland service agreements come with a team of experts to develop data-backed insights for continuous improvement and the expertise to implement those changes. Metrics are tracked and reported to each client on a continual basis in order to provide visibility and accountability.
In addition to Boland's "find it, fix it" model, clients gain a more granular view of their assets with energy assessments, service activity summaries, and project tracking. Remote service technicians are ready to provide technical support, help troubleshoot, and fix issues remotely 24/7, 365 days a year. If a building cannot be fixed remotely, a field service technician is dispatched and equipped with data and replacement parts to address the issue quickly and safely.
Without a connection or controls in a building, data sources, like service call history and equipment testing data, can be harnessed to make a building better. As part of Boland's service agreement, clients receive holistic reporting and consultations geared toward helping them achieve their goals.
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